President's Message

If it’s not broken – why fix it?

I am sure this is a saying we have all heard many times. I hear it frequently from clients and even find myself saying it when I really do not want to consider making changes.

As outlined at our June luncheon you really need to have the appetite for change and not simply wait until you are in starvation mode. At times we can all be guilty of becoming too comfortable and slip into a false sense of security. This can be in relation to our customers or our workplace culture or any other aspects of our business.

Subconsciously, we regularly ask ourselves the question should we fix it? Should I make an appointment to have my haircut? Maybe I should buy a new car? We really should consider updating the current company branding. Maybe I should talk to the staff member who is under performing about stepping up. What often stops us is a lack of motivation and determination to fix something that is not completely broken. We are settling for satisfaction and not aiming for genuine satisfaction. Scott Morgan (CEO of Greater Bank) spoke of this genuine satisfaction as a key driver of their recent changes.

Genuine satisfaction that never runs out is the key differentiator between you and others. It is these differences that can lead us to continuing success but only if we keep asking ourselves with complete transparency: Why should we fix it, even when it’s not broken? Being honest in our answers is critical to reaching optimum success.

I found this quote recently “If you really want to do something you will find a way. If you don’t you will find an excuse.” I try to think of it when the alarm goes off at 5:30am.

I am going to be honest and admit I am a Lewis Carroll fan. His literature was an exciting addition to my childhood fantasies and in adulthood I find his work continually manages to be adapted in all sorts of ways, including business euphemisms. I even have a daughter named Alice.

In Through the looking glass, the Red Queen tells Alice “It takes all the running you can do, to keep in the same place. If you want to get somewhere else, you must run at least twice as fast as that!” When he joins us for lunch in July, Mark Fitzgibbon will be sharing some survival strategies that will hopefully be useful to keep us running a good race.

The race to the finish line can be exhausting for anyone who is striving to achieve in any area of business. It is another reason you all should take some time out to enjoy lunch and share experiences at our events.

By our July luncheon we will also have an end to the federal election. After a long campaign we will hopefully have some stability and know the government with which we will be working. There will be much to discuss and catch up on so I look forward to it.

I look forward to seeing you for lunch,

Jo Bright | 2016 President